Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected in connection with cleverpaths.com (the "Website").

CleverPATHS is a trading name of Intelligent Monitors Pty Ltd (ABN: 69 697 100 235) ("we", "us", "our").

By using the Website or associated services, you acknowledge that you have read and understood this Privacy Policy.

Legal Framework

This Privacy Policy is intended to operate in accordance with applicable privacy laws in Australia, including the Privacy Act 1988 (Cth) and applicable principles under the laws of New South Wales.

"Personal information" has the meaning given under applicable law and generally refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Information that cannot reasonably identify an individual is not considered personal information.

Collection of Personal Information

We may collect personal information where reasonably necessary to:

• provide and operate the Website and Services
• respond to enquiries or requests
• manage user accounts and access
• improve functionality and user experience

By using the Website, you consent to the collection of personal information where required for these purposes.

We do not collect personal information unnecessarily.

Types of Information Collected

Personal information collected may include:

• contact details (such as name and email address)
• account or login information
• usage data and interaction with the Website
• information voluntarily provided by users

We do not knowingly collect sensitive information unless required and permitted by law.

Use of Personal Information

Personal information may be used to:

• provide access to Services and content
• communicate with users
• process transactions or subscriptions
• improve Website performance and functionality
• send relevant updates or limited marketing communications where permitted

You may opt out of marketing communications where applicable.

Disclosure of Personal Information

Personal information may be disclosed to:

• employees, contractors, or authorised personnel
• service providers supporting Website operation (such as hosting, analytics, or software providers)
• payment processors for transaction handling

We take reasonable steps to ensure that third parties handle information appropriately, but we do not control their independent practices.

Third-Party Services

The Website may rely on third-party platforms and services.

You acknowledge that:

• third-party providers may store or process data outside Australia
• we do not control third-party systems or security practices
• we are not liable for loss, unauthorised access, or breaches arising from third-party services

Use of third-party services is at your own risk.

Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, you acknowledge that:

• no system or transmission is completely secure
• data transmitted over the internet carries inherent risks

We do not guarantee absolute security of information.

Temporary File Handling

Where operational processes require temporary storage of files:

• files may be stored locally for processing purposes
• files are deleted at the end of each work session or as soon as reasonably practicable

This approach is intended to minimise long-term data exposure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• fulfil the purposes outlined in this policy
• comply with legal or regulatory obligations

We may delete or de-identify information where it is no longer required.

User Responsibility

You are responsible for:

• ensuring that information you provide is accurate
• maintaining the security of your own systems and access credentials

We are not liable for:

• unauthorised access resulting from user actions or negligence
• loss or damage arising from inaccurate or incomplete information provided by you

Limitation of Liability

To the maximum extent permitted by law, Intelligent Monitors Pty Ltd (including its officers, employees, contractors, and agents) excludes all liability for any loss or damage arising from or in connection with:

• collection, use, or disclosure of personal information
• unauthorised access, data breaches, or cyber incidents
• reliance on third-party services or infrastructure
• failure of security measures or technical systems

You acknowledge that:

• provision of personal information is at your own risk
• you assume responsibility for any consequences arising from its disclosure

Where liability cannot be excluded, it is limited to the extent permitted by law.

Access and Correction

Subject to applicable law, you may request access to personal information held about you and request correction of inaccurate or incomplete information.

Requests may be declined where permitted by law.

Complaints

If you have a complaint regarding privacy, you may contact us using the details provided on the Website.

We will take reasonable steps to respond within a reasonable timeframe.

Changes to this Policy

We may update this Privacy Policy at any time without prior notice.

The latest version will be published on the Website. Continued use of the Website constitutes acceptance of any updates.

Governing Law

This Privacy Policy is governed by the laws of New South Wales, Australia.

Contact

For privacy enquiries, access requests, or complaints, please use the contact details provided on the Website.